Friday, November 27, 2015

Why this Mumbai airport cafe fails to impress

Mumbai: What would you do, if you walk into a bar, and you’re refused a drink because you waited ‘four minutes’ longer? Worse, what if the manager refuses to acknowledge your request, and shows up 15 minutes later to tell you that they would have, but the bar closed 30 seconds ago? This is after you spend 20 minutes waiting for an attendant and another 15 minutes hoping to catch someone’s attention for a beer or a milkshake (yes, they refused that as well) in a beer café, with not more than 15 customers inside.
This is how we spent our first 35 minutes at the Beer Café’s new outlet near Terminal 2 at the international airport last Tuesday. We are told they have license to serve alcohol only till 11.30 pm (later changed to 12 midnight and then 12.15 am by the manager). There was no signboard either to inform the customers of the timings either on their website or at the restaurant.
So, what if no beer, we gulped down our pride, and took to one of the al-fresco tables at the café. The ambiance calmed us down (along with a few drags of cigarettes; yes you can smoke at the al fresco seating area). The lone factor that prepped our evening was the food. It impressed us with its variety of pastas, sandwiches, burgers, egg dishes, snacks and main course items. We settled for Sausage Omelette (Rs 245), Girlled Vegetables and Basil Pesto Sandwich (Rs 275), and Pasta in 3 Cheese Sauce (Rs 425).
27/11/15 Hassan M Kamal/Mid Day

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