Bhopal: Travel company, Make my trip slapped with fine of Rs 38, 054 for booking wrong tickets, Bhopal Consumer Dispute redressal forum. Incidentally, Bal Mukund Namdev and Shashikant Namdev were supposed to travel from Jammu to New Delhi, on March 10, 2011, but the company booked March 6, 2011, four days prior, tickets for them.
They had to sell their jewellery on spot to arrange the tickets in emergency.
Denying the offer of company to have a free air travel opportunity for two, as compensation, they choose to drag them to consumer court.
Namdevs have booked their ticket via company portal on February 2, 2011 from Bhopal to New Delhi and Delhi to Jammu for March 6, 2011, from Jet airways and returning tickets were scheduled for March 10, but when he reached the airport and presented tickets for boarding passes, then they were told that their name is not in the list of passengers and their returning ticket by the company was booked on March 6, 2011 with PNR number L69UHQ. They can be given tickets on spot if they can pay the amount of Rs 5,504.
After returning from journey with a horrible experience, they sent a notice to company on March 22, 2011 for mental harassment. Replying back on June 6, 2011, taking the notice lightly, they offered Namdevs a free trip for two. Ultimately they had to go to consumer court.
23/07/16 Aditi Gyanesh/Times of India
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They had to sell their jewellery on spot to arrange the tickets in emergency.
Denying the offer of company to have a free air travel opportunity for two, as compensation, they choose to drag them to consumer court.
Namdevs have booked their ticket via company portal on February 2, 2011 from Bhopal to New Delhi and Delhi to Jammu for March 6, 2011, from Jet airways and returning tickets were scheduled for March 10, but when he reached the airport and presented tickets for boarding passes, then they were told that their name is not in the list of passengers and their returning ticket by the company was booked on March 6, 2011 with PNR number L69UHQ. They can be given tickets on spot if they can pay the amount of Rs 5,504.
After returning from journey with a horrible experience, they sent a notice to company on March 22, 2011 for mental harassment. Replying back on June 6, 2011, taking the notice lightly, they offered Namdevs a free trip for two. Ultimately they had to go to consumer court.
23/07/16 Aditi Gyanesh/Times of India
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