Tuesday, February 28, 2017

Airport trolleys: The numbers don’t add up

Kolkata: The trolley trial at Kolkata airport has left many a passenger fuming, the airport operator fumbling and the outsourced contractor frustrated. Yet, the vexed problem that has been mystifying everyone for over a decade-and-a-half can easily be explained through simple arithmatic.
Around 50,000 passengers use the airport daily, around half of them flying out and the other half flying in. Of the passengers, around one in five carry check-in luggage and require trolleys. That pegs the daily trolley usage count at Kolkata airport at 10,000.
In the arrival section, the duration of trolley use per passenger is 45-60 minutes. That is the time it takes to retrieve the bag from the carousal or conveyor belt and then walk down to the foyer to take a transport.
On the other hand, the duration of trolley use per passenger in the departure section is much higher at 60-90 minutes, depending on how early the passenger arrives prior to the flight.
28/02/17 Times of India