Thursday, February 02, 2017

Air India lifts 400 stranded people in 3 planes

Hours after mid-day highlighted how Air India had left 400 fliers stranded at Leh since January 26, the national carrier finally arranged for three aircraft to take the frustrated passengers home yesterday.
Some of the passengers had told mid-day that the airline had categorically told them that the pilot "was not interested in flying".
Around 2 pm yesterday, three AI flights — AI1446, AI446 and AI2446 – finally ferried the fliers back to Delhi. Although all 400 of them reached safely, complaints continued to pour in about how AI had mishandled the crisis.
Surbhit Kant Dixit, director of Hindustan Motorcycling Company, who had gone to trek in Leh, informed mid-day that all the airline companies had handled the situation with ease, but Air India messed up at every step.
"In the same weather, all these days, the other airlines were doing just fine, why did only Air India mess up? Only their pilot had a problem? Even when they provided the new planes, instead of utilising all the four counters that they have, they used only one, leading to further chaos."
02/02/17 Aparna Shukla/mid-day
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