Sunday, May 28, 2017

Forgotten laptops and fancy gadgets send airport officials into a tizzy

Pune:  Officials of the Central Industrial Security Force (CISF) have said that they are constantly updating their system to ensure passengers who have forgotten their belongings inside the airport get it back immediately.
The Pune airport has witnessed many such cases, particularly related to passengers forgetting to collect their electronic items — especially laptops and mobile phones — after the security check.
Manjit Singh, a deputy commandant and the public relations officer with the CISF headquarters, said the forgetful attitude among passengers has increased.
"Last year, the CISF launched the 'lost and found' system, under which items left behind by travellers were uploaded on the website. Passengers can locate their items by selecting the airports," Singh told TOI from Delhi.
He added that a system had been developed to return forgotten luggage in the same airport. "We have started a system where if a passenger leaves the luggage, it immediately goes through a security check, and we try to return it to them while they are waiting in the airport lounge. CCTV cameras are used to identify the passenger. The system has been fruitful and is being improved further," he said.
28/05/17 Joy Sengupta/Times of India