Wednesday, October 18, 2017

Fliers fume as flight from Dubai lands sans luggage

Mohali: Passengers aboard IndiGo’s flight (6E 56) from Dubai to Chandigarh were left aghast when they arrived at the Chandigarh international airport without their luggage, which was left behind by the airline.
A majority of the passengers were stranded and had to wait in vain for over an hour for their luggage at the baggage re-claim area before airline officials informed them that the luggage of some commuters had been left behind.
According to sources, the same flight, which was supposed to depart from the city to Delhi at 12.30 pm, was cancelled due to a technical fault.
“The airline adjusted some passengers, who had to urgently board the flight to Delhi, on other flight carriers,” said an official at the airport.
An official from IndiGo, who did not wish to be named, said that baggage of 78 passengers had to be off-loaded in Dubai due to pay load restriction and weight issue.
“The flight, with 180 passengers on board, took off from Dubai at 5.30 am (local time) and landed in Chandigarh at 10.30 am (IST). As per the procedure, we have asked the passengers to fill the property irregularity report (PIR) form to record their details. Their baggage will be sent to them in a day or two,” the official said.
17/10/17 Pavneet Singh Chadha/Tribune

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