At a time when airline staff has been under controversy for unruly behaviour with a passenger, the Central Industrial Security Force (CISF) deployed at New Delhi's IGI Airport has trained 900 of its staffers to handle autistic passengers.
The paramilitary force that guards 60 airports across India recently tied up with a reputed NGO "Action for Autism" who trained and sensitised CISF personnel, training them in handling autistic passengers.
The personnel have been taught about profiling such passengers by their gesture, outlook and expressions. "Not everyone knows how to deal with autism. Since it is a very invisible condition, we trained the personnel as part of a collaboration and explained what could possibly aggravate a situation or cool it down with people who are autistic. The NGO will now be training CISF personnel in Mumbai, Bangalore and Kolkata", said Berry Barua, Director for Action for Autism.
DG CISF OP Singh told India Today, "The need of the hour is to handle such passengers with required sensitivity without comprising the security norms." He confirmed that forces in other key airports will be next in line to sensitise the personnel.
08/11/17 Kamaljit Kaur Sandhu/India Today
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The paramilitary force that guards 60 airports across India recently tied up with a reputed NGO "Action for Autism" who trained and sensitised CISF personnel, training them in handling autistic passengers.
The personnel have been taught about profiling such passengers by their gesture, outlook and expressions. "Not everyone knows how to deal with autism. Since it is a very invisible condition, we trained the personnel as part of a collaboration and explained what could possibly aggravate a situation or cool it down with people who are autistic. The NGO will now be training CISF personnel in Mumbai, Bangalore and Kolkata", said Berry Barua, Director for Action for Autism.
DG CISF OP Singh told India Today, "The need of the hour is to handle such passengers with required sensitivity without comprising the security norms." He confirmed that forces in other key airports will be next in line to sensitise the personnel.
08/11/17 Kamaljit Kaur Sandhu/India Today
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