Airline Vistara has launched an all-new website in its bid to transforms online customer experience. The new website - airvistara.com - is "easily accessible on popular web browsers and is designed to provide enhanced features, speed, smart functionality and easy navigation accompanied with a user-friendly interface", Vistara said in a press release on April 24. The new website - airvistara.com - supports booking of flight tickets in "three simple steps", according to Vistara. Club Vistara members can also now view a comprehensive account summary "through a simplified, intuitive dashboard-on-a-page", Vistara added. Club Vistara is a frequent flyer program operated by Vistara, offering special benefits such as increased baggage allowance, priority boarding and lounge access, among others.
"The new Vistara website has been designed from scratch with the sole purpose of making our first point of interaction with our customers as seamless, intuitive, and pleasant as the on-ground and inflight experience, and empowering them with more choices," said Vistara chief strategy and commercial officer Sanjiv Kapoor.
24/04/18 NDTV
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"The new Vistara website has been designed from scratch with the sole purpose of making our first point of interaction with our customers as seamless, intuitive, and pleasant as the on-ground and inflight experience, and empowering them with more choices," said Vistara chief strategy and commercial officer Sanjiv Kapoor.
24/04/18 NDTV
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