New Delhi: A body of travel agents in the country, in a representation to the government, demanded a review of the air passenger's draft citizen charter, contending that inclusion of fuel charges in the cancellation fee was "illegal" and in "violation of law".
The IATA Agents Association of India suggested that the fuel charges should not be clubbed with the base fare for deciding cancellation charges as there was no "fuel burn-off" when the passenger was not travelling at the first place.
According to the draft charter released on May 22, the cancellation charges should be printed prominently on ticket and airline and their agents together should not, under any circumstances, levy cancellation charge more than the basic fare plus fuel surcharge.
11/07/18 PTI/Times of India
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The IATA Agents Association of India suggested that the fuel charges should not be clubbed with the base fare for deciding cancellation charges as there was no "fuel burn-off" when the passenger was not travelling at the first place.
According to the draft charter released on May 22, the cancellation charges should be printed prominently on ticket and airline and their agents together should not, under any circumstances, levy cancellation charge more than the basic fare plus fuel surcharge.
11/07/18 PTI/Times of India
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