Sunday, February 07, 2016

Air India’s Rs 5 crore software a flop

Mumbai: A software installed to feed the data regarding the attendance, leaves and weekly offs of the national carrier Air India’s cabin crew, has became a source of trouble for the employees. Apparently, the software has some faults and it does not show the weekly off days of employees on their due dates, leading to
chaos among the crew members.
According to the sources from Air India, the cabin crew has on several occasions complained about not getting the list of their weekly offs on the roster.
The airline has issued an internal circular amongst their cabin crew stating that there have been problems in feeding the list of the employees’ weekly off days into the software. As a result, the officials have to insert the details of the off-days into the system manually. This, claimed the sources, has defeated the entire purpose of installing the software and having the system automated.
A month ago, the cabin crew union of the airline pointed the problem out to the management. The crew said that saying that there were not getting their prescribed days off that gets counted as the mandatory rest. The mandatory rest is provided to the crew members between two flights. The civil aviation requirements for cabin crew mandates 24 hours rest in seven days and 36 hours rest with two local nights in a period of 15 days for international operations.
07/02/16 Ashita Dadheech/AsianAge

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