Tuesday, April 19, 2016

Air India, Jet to automate check-in process at Mumbai airport for domestic flights

As per a Hindustan Times report by Soubhik Mitra, From two self-service kiosks at Terminal 2 (T2) of Mumbai airport that issue boarding passes and checked-in baggage tags on a couple of Air India routes, this service will soon be operational on the entire domestic network of the national carrier and Jet Airways, which collectively cater to more than one-third of domestic fliers in India.

Confirming the development, a Jet Airways spokesperson said, “We already have six counters for domestic fliers and three for international fliers dedicated for web check-in, kiosks check-in and baggage drop services. We will soon introduce baggage tag printing.”

On April 1, two self-check-in booths installed by the Mumbai International Airport Limited (MIAL) began issuing automated boarding cards and baggage tags. The Common-Use Self (check-in) Service (CUSS), set up at T2, the airport’s new integrated terminal, will also generate tags for checked-in bags.

Fliers using the service can skip the check-in queues and head to a self-bag-drop counter where an airline staffer will verify the tag and complete the check-in process faster, said airport officials.
18/04/16 Travel Biz Monitor
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