Sunday, August 21, 2016

Now an APP for air travellers grievances

New Delhi: There's good news for harried air travellers as they will soon be able to lodge complaints against airlines or airports on their mobile apps. Minister of state for aviation Jayant Sinha, who has resolved hundreds of flyer grievances by re-tweeting to airlines passenger complaints tweeted to him, is finalizing "air seva" portal for passengers.

Air travellers will be able to register their complaints on this portal. "A mobile app for `air seva' is also being developed and flyers will be able to register their complaints on the go. We will shortly launch this portal and mobile app. Ensuring passengers get the care they deserve as consumers is a key priority for us," Sinha told TOI.
20/08/16 Mumbai Mirror
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