Wednesday, October 26, 2016

Air India enhances passenger experience with new App

Air India has launched a new app to its more than 18-million passengers which will take the user experience to a new level. Built by global technology provider SITA using its state-of-the art mobile platform, the app makes it easier for passengers to book, check-in and manage every aspect of their journey from their mobile device.

Air India’s new app supports the airline’s drive to increase direct consumer booking – both domestically and internationally. Today more than one billion Indians use a mobile phone. Of these, more than 300 million regularly use them to access the Internet, a trend that is expected to grow by 56% per year.

The Air India app offers the ability to book and pay for a flight by quickly and securely scanning both your passport and credit card. Passengers can fully manage their booking from their mobile device, including selecting their seat, making changes to their itinerary, buying additional services, choosing their meal and checking in. The app has also been integrated with Air India’s Flying Returns loyalty program where passengers can securely access details of points earned or other updates to their accounts.
25/10/16 Defence Aviation Post