Saturday, February 25, 2017

IndiGo too starts self-service kiosks for check-in

Low cost airline IndiGo on Thursday became the twelfth airline to introduce a self-service check-in facility for its passengers at Mumbai airport.
IndiGo passengers who have not done a web check-in, but who want to skip the check-in queue at the airport can print their boarding passes using CUSS (common-use self-service) kiosks. "Currently, only IndiGo passengers who don't have bags to check-in can use the kiosk. They can print their boarding pass and proceed directly for a security check. Later, IndiGo passengers with check-in bags too will be able to use the facility by printing baggage tags and dropping check-in bags at the dedicated area, like other airline passengers," said a Mumbai airport official.
The kiosks have been gaining popularity, the official said, adding that 23% domestic passengers use them. The airport handles an average of 41,000 domestic passengers a day, out of which over 9,000 use self-service kiosks to print their boarding pass and check-in baggage tags," said the airport official.
25/02/17 The Times Of India