Wednesday, May 24, 2017

SpiceJet introduces self check-in for baggage in Mumbai to make travel hassle free

Now no more waiting in long queues! SpiceJet has again raised the bar for customer experience by offering – ‘Self Bag Drop’ (SBD) at Mumbai’s Chhatrapati Shivaji domestic airport. Through this initiative, the first by a budget airline in Mumbai, SpiceJet aims to provide its customers with a seamless baggage check-in process that saves them from the hassles of standing in long queues at check-in desks.
The feature radically reduces the time needed for baggage check-in while providing the most convenient on-ground service for passengers by Common Use Baggage Check-in systems. Independent of counter opening hours passengers can simply drop-off their luggage easily by themselves, without having to wait in long queues. Besides faster baggage drop-off and shorter passenger queues, the service is expected to reduce training costs while offering flexibility in staff employment.
23/05/17 Sandhya Dangwal/India

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