Saturday, May 20, 2017

Tata-SIA venture Vistara emerges as most punctual airline in Indian metros

Tata Sons-Singapore International Airlines(SIA) joint venture Vistara has emerged as the most punctual flight service in the metros compared to five other main domestic airlines in India. Vistara has emerged as the most punctual flight service in the metros compared to five other main domestic airlines in India.
The On Time Performance (OTP) of Vistara was rated at 87.4 per cent in the current years followed by SpiceJet (85.4), IndiGo (85.2), Air India (83.9), Go Air (80.4) and Jet Airways Jet Lite (78.7), according to figures released by the Ministry of Civil Aviation here.
Among the metros, the OTP was best in Hyderabad at 90.5 per cent, and worst at Mumbai (81.7) and good enough at Delhi (88.7) and Bangalore (88.6).
The airline sold maximum seats (5.6 per cent) in the highest fare bucket in Delhi-Leh sector and the percentage increased significantly against this indicator in Bangalore-Delhi and Mumbai-Delhi sector in April compared to March this year.
In terms of grievances, compared to other airlines Vistara recorded a low complaint rate i.e. 4 per 10,000 passengers. In contrast, Air India was at the top with maximum number of complaints (226, of which 83 still unresolved) followed by Jet Airways’ Jet Lite (211), Indigo (75), Go Air (54) Spice Jet (53), Air Asia (18), Trujet (2), and Air Carnival and Zoom Air with no complaint.
19/05/17 Pradeep Rana/Connected To India

0 Comments: