Wednesday, June 21, 2017

Paytm introduces zero cancellation-handling fees for flight tickets

New Delhi: Paytm has waived off cancellation-handling fee for flight tickets booked on its platform. Customers cancelling flight tickets booked on Paytm will only be charged a cancellation fee from their respective airline and no additional handling or processing fee.
Most online travel sites in India charge a cancellation-handling fee when a customer requests ticket cancellation. This fee is typically charged on a per passenger basis and is applicable even if cancellation is requested several weeks ahead of the travel date.
Speaking on the occasion, Abhishek Rajan, Vice President of Paytm said, "This is a first-of-its-kind initiative among the leading online travel sites in India. We believe in having policies that enable us to protect the best interests of our customers and zero cancellation-handling fee is just another step in this direction."
However, customers must note that they would still have to pay the cancellation fee charged by airlines which ranges from Rs 2000 to Rs 2500 per cancellation for every ticket.
21/06/17 Times of India