Doc sues A-I for alloting faulty seat

Mumbai: In a landmark judgment, the Maharashtra State Consumer Disputes Redressal Commission has ordered Air India to pay Dr Vinayak Shrikhande Rs 2.75 lakh as compensation for allotting a faulty, non-reclining seat on flight from Mumbai to New York.
Shrikhande, a 72-year-old surgeon, discovered to his horror the seat he was given could not recline.
He contacted the cabin crew of the Air India flight, who tried to help him. But in the process, the seat belt got stuck in its socket and Shrikhande was asked to undertake the 18-hour journey, sitting painfully upright without a belt.
The crew then told him the seat had been defective for several weeks. A hassled Shrikhande approached the consumer court demanding damages.
Justice P N Kashalkar ordered Air India to pay the surgeon Rs 2.75 lakh as compensation and Rs 5,000 towards legal costs.
21/04/06 Mehak Kasbekar/CNN-IBN

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