Saturday, May 27, 2006

AAI installs IVRS facility at airport

Coimbatore: Airport Authority of India (AAI) has installed an Interactive Voice Response System (IVRS) facility at the Coimbatore Airport. All flight-related information and phone numbers of all airlines operating here can be had from this system.
Coimbatore Airport becomes the first in the country to have a comprehensive IVRS facility installed by the AAI.
In all the other airports the individual airliners used to have independent IVRS facility for providing information relating to flights.
The IVRS facility at Coimbatore Airport will provide information relating to all flights. Air travellers and those wanting to receive or see off their friends, relatives and clients need not keep searching for the phone numbers of the airliners or the various wings of the airport.
26/05/06 V.S. Palaniappan/The Hindu
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