Sunday, September 03, 2006

RTI comes to the aid of airline passenger

New Delhi: Recently passengers on a Jet Airways flight found out that their flight aborted its landing just seconds before it was supposed to touch down.
Kumar wanted to know why did this happen and just how far they were from disaster.
Kumar was not satisfied by the pilot's reply that the plane was just 220 feet from the runway, a height from which passengers could see the tarmac but since he did not get an ATC clearance, he took off again.
So, this frequent flier wrote to the Directorate General of Civil Aviation asking him why were the lives of so many passengers were put to risk. When he didn't get a reply Kumar filed an application under the Right to Information Act.
"Subsequently I got a call from Jet Airways who told me their pilots were trained. An ATC also called he said there was another plane on the runway this shocked me. RTI is a powerful act and it is time bound," said Kumar.
Even other airlines are now a worried lot what if other passengers begin exercising their right to know.
02/09/06 Sandeep Phukan/
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