Emirates to expand Mumbai call centre

Emirates Airline has decided to expand its global call centre facility in Mumbai and treble the number of staffers to around 400.
Emirates' Vice-President for India and Nepal, Mr Salem Obaidalla, told a news conference that the airline would spend around Rs 8 crore to set up a new facility in Mumbai and increase the number of employees to around 400.
"Because of the increase in the number of destinations and traffic globally, we have decided to expand the facility," Mr Obaidalla said. The call centre covers India, North America, the UK, Dubai and Australia.
Emirates has also started its flights to Bangalore from Dubai adding a total of 2,000 seats from the Indian city per week in each direction. The airline will fly eight times a week.
31/10/06 Moneycontrol.com