Airline says sorry to disabled man

New Delhi: Jetlite, a division of Jet Airways and was formerly Air Sahara, on Thursday apologised to cerebral palsy patient Rajiv Rajan for refusing to let him board a Delhi-bound flight in Chennai on Monday.
The airline also said it would sensitise its staff to the special needs of people with disability. "We regret the inconvenience caused to Rajiv Rajan. We will train our staff to be sensitive towards people with special needs. We apologise for the inconvenience," Jetlite said in its public apology.
Rajan was made to wait three hours at the Chennai Airport on Monday and was not allowed to board the flight because airline officials considered him unfit for travel. The officials told him that he needed a medical clearance or an escort.
Rajan was flying to Delhi to attend a seminar on disability as an invitee of the Government of India. Disabled rights activists protested at Delhi Airport on Thursday and at Chennai on Wednesday against the way Rajan was treated.
21/06/07 CNN-IBN

To Read the News in full at Source, Click the Headline

Categories: Airports Jun 2007, Jet Lite Jun 2007