Oracle University, Air India's First Choice

Air India Limited, which started its operations in 1933, implemented a range of Oracle E-Business Suite applications as the basis of an integrated enterprise resource planning (ERP) system in January 2006. The airline believes any organisation that wants training in Oracle technology should consider Oracle University as a first option.
It said external organisations may provide similar training but they will not have the same depth of knowledge as the vendor, adding that its experience with Oracle University has been excellent. Although Air India had used IT packages in the past, this was the first time the organisation had deployed a commercial off-the-shelf ERP solution. The concept of multiple users interacting on the same platform was not new to Air India. Instead the usage of a true ERP solution was new to the organisation.
To ensure its business and technical staff could maintain and use the system, the company sent 40 employees to Oracle University. The interactive training helped staff understand how an electronic business management system worked and gave them the knowledge and confidence to use the applications from the go-live date.
14/06/07 EFYTimes

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Categories: Air India Jun 2007