`AI, Indian should ensure world-class services`

New Delhi: With private airlines pushing Air India and Indian to the backseat, Prime Minister Manmohan Singh today asked the national carriers to ensure world-class services as they start inducting new generation aircraft to face the growing competition.
"I want you to focus your attention on that. Our airports, our airlines and all related systems must be world class and must make every customer and client feel cared for," he said at a function here to mark the launch of the new Air India fleet.
Singh said the government had taken decisive steps in a short period of one year for placing the largest procurement order of 111 aircraft for both Indian and Air India.
"This has been by far the largest procurement of aircraft by any airline in the country," he said, hoping that with these acquisitions, the national carriers would be better placed to take on competition at home and abroad, and regain their "lost elan." He said the national carriers have so far been unable to take advantage of the opening of skies, primarily due to the shortage of aircraft.
The legal formalities for the merger of national carriers -- Air India and Indian -- are likely to completed early August.
28/07/07 Zee News

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Categories: Air India Jul 2007, Indian Jul 2007