Roving agents to help you check in fast

Bangalore: "Check in as you walk in," is the latest concept for a speedy check-in for the jet-setting passenger. Roving agents, strapped with two mobile devices — a palm top to punch in the PNR number and a mini printer that prints the boarding pass — walk around the airport issuing people their boarding passes.
The pass looks similar to the one issued over the counter and these agents also allow the passenger to choose his seat.
Airlines have constantly been innovating processes to speed up check-in for fly by day-return passengers, as they constitute over 40% of the load factor on flights between metros. Though airport kiosks have not captured the fancy of these passengers, boarding passes off the internet have got a 20% traction, report some airlines.
Airlines would look to offer this check-in service (roving agents) at their club lounges for business class passengers. However, the number of roving agents will vary from airport to airport and departure traffic.
The equipment that each roving agent carries is estimated to cost between Rs 70,000 and 80,000.
31/07/07 Anshul Dhamija/Times of India

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Categories: Airports Jul 2007, General Aviation Jul 2007, New Jul 2007