AI delays: Lack of coordination aggravated situation

New Delhi: A meeting of the civil aviation ministry with the top brass of the newly created airline major Air India on Tuesday to look into the recent delays in some Air India flights discovered that while the Maharaja’s ageing fleet was hit by technical snags and other factors like pilot shortage, it was lack of proper coordination between the airlines’ Delhi and Mumbai cells that aggravated the entire situation.
After the merger, Air India’s Mumbai based control cell has been fully operational but Indian Airline’s control cell in Delhi has been at a much lower level of operations. What made it worse was that many of the airline’s employees left after finishing their shift, leaving a skeletal staff at the check-in counters, leading to even more delays due to long queues.Tuesday’s meeting decided that the ministry would now onwards monitor all important flights on a daily basis in a bid to check delays and cancellations, official sources said.
20/11/07 Financial Express

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Categories: Air India - International Nov 2007, Air India Domestic Nov 2007, Airports Nov 2007, NACIL Nov 2007