Air India fuels passenger fury

New Delhi: Another Air India flight has failed to take off, leaving passengers stranded for several hours in the capital. Delhi airport witnessed scenes of chaos after passengers of Air India flight AI 307 were informed that their flight's take off had been cancelled.
The AI flight coming in from Tokyo to Delhi was scheduled to leave for Mumbai at around 7 pm last evening (November 18) when the 120-odd passengers were informed that their flight had become "unoperational".
To add to their miseries, passengers claim none of the airport authorities were forthcoming with regard to information about their flight resulting in major scuffle that broke out between Air India employees and passengers and many including women and children were reportedly detained by authorities.
Relatives who had returned to collect their families also complained that AI authorities had refused to release their luggage.
The passengers also allege that despite the flight situation, no arrangements were made for their stay till at least 2 am.
19/11/07 Times Now.tv

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Categories: Air India - International Nov 2007, Airports Nov 2007, Foreign Nov 2007