Air India offloads US citizen despite confirmed ticket

Gurgaon: Denise Chaudhary and her daughter have been up for the last 48 hours trying to get on a flight to New York, but thanks to Air India, they are back in their Gurgaon flat.
Denise had accompanied her husband, Minnesota State Senator, Satveer Chaudhary to India on a visit and was booked to go back to New York early Sunday morning. However, Air India refused to take them on board saying the flight was full.
"They said there had been overbooking and that there were no arrangements for us," says a visibly harassed Denise.
Denise was asked to re-book on another flight. When she did that, she was told that she and her daughter were were no-show cases — meaning they never showed up at the airline counter — and was asked to pay a penalty.
Add to that, she was subjected to the airport staff's disgusting behaviour.
"They just wanted the money in my wallet. Rs 500 each. They came very close to me, very suggestively and I didn't like it at all. I wanted to leave immediately for I was feeling very harassed and extremely threatened," says she.
05/11/07 Divya Iyer/CNN-IBN

To Read the News in full at Source, Click the Headline

Categories: Air India - International Nov 2007, NACIL Nov 2007