Compensation Deccan eludes passenger

Air Deccan is yet to provide compensation to Krishna Sachdeva, 65, who was forced to pay twice for flying from Delhi to Calcutta on October 27.
“We have sent several mails to the airline but haven’t got any response. We will move court if the compensation does not arrive in a week,” said Sanjay Sachdeva, Krishna’s younger son.
Air Deccan, however, claimed that it has “finalised the procedure” to provide compensation to the woman. “As promised, we will issue a complimentary ticket to her and pay the balance. Both the ticket and the balance — a cheque for Rs 7,058 — will reach the passenger in four-five days,” said an airline official.
The woman, who was travelling with her elder son Naval and his family, was asked to get off the flight in Delhi as her ticket had been cancelled because of a technical error.
15/11/07 The Telegraph

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Categories: Simplifly Deccan Nov 2007