Delayed flight? Your airline will feed you from now

New Delhi: This winter, there is some consolation in store for passengers stranded in airports due to delayed flights. The government has asked all airlines to provide food and refreshments in case of a flight delay. It has also asked the airport operator — Delhi International Airport (DIAL) — to serve snacks and soft drinks to passengers in case airlines fail to provide it. The airport operator would be allowed to recover the expenses from the airlines concerned later.
In case the flight is delayed for two hours, the airlines would have to provide only soft drinks and some light food. If the delay is beyond two hours, then passengers will have to be served full meals, the source added.
DIAL is also reportedly working with its food and beverage (F&B) concessionaires to provide multiple food options to passengers through airlines. It has already tied up with a few fast food suppliers to provide various culinary options to passengers. Industry sources said DIAL had a meeting with various airlines on Monday to gear up for the foggy season ahead.
06/11/07 Nirbhay Kumar/Economic Times

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Categories: Airports Nov 2007, Safety Nov 2007