Report: Indian court rules airlines must compensate for delays, cancelations

New Delhi: An Indian consumer court has ruled that airlines must compensate passengers for flight delays and sudden cancelations that cause mental agony and harassment, a news report said Tuesday.
Justice J. D. Kapoor ordered private airline, Go Air, to pay 15,000 rupees (US$380, euro255) each as compensation to the passengers who had booked tickets on a New Delhi-Mumbai flight last February, the Hindustan Times reported.
The flight was canceled at the last minute without any explanation, according to complainant Yogesh Kumar, a New Delhi resident, the news report said.
Kapoor, who heads the New Delhi State Consumer Disputes Redress Commission, said only delays beyond the airlines' control like bad weather were exempted, the daily reported.
Kapoor could not be immediately reached. Private airlines are growing in India to meet the demand of a skyrocketing aviation sector with rising incomes putting air travel within the reach of millions of new customers.
27/11/07 Malaysia Star, Malaysia

To Read the News in full at Source, Click the Headline

Categories: GoAir Nov 2007