SpiceJet directed to pay Rs 45,000 as compensation

Chandigarh: The District Consumer Forum has directed SpiceJet Airways to pay Rs 45,000 as compensation along with Rs 10,000 as other expenses to a complainant who had to unduly suffer because of a cancelled-at-last-minute flight.
According to complainant Dr Bhagat Singh Sehrawat, he had booked four Spice Jet tickets for a Delhi-Bangalore trip. He had also bought return tickets from Indian Airlines in advance, which were non-refundable. However, he found out on reaching the airport that the flight had been cancelled because of adverse weather conditions. The incident dates back to December 23, 2006, and since he had booked rooms in Bangalore, Mysore and Ooty, he asked for the refund so that he could catch the Indian Airlines flight which was available that day itself. However, airline officials told him that the refund could be received only from the agent. With not enough money to buy tickets, he and his family had to stay for three days in Faridabad as the next Spice Jet flight was scheduled for December 26.
09/11/07 Chandigarh Newsline

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Categories: SpiceJet Nov 2007