Fog turns airports into virtual battlegrounds

Bangalore: Though airlines and airport authorities claim to have taken steps to overcome fog situations, incidents of passengers getting into tiffs with airline staff are on the rise across the country. At least one incident is witnessed every day at airports in north India, say airport authorities.
“Airlines know fog problems, but are not willing to invest in modern instruments,” says Sudhakar Reddy, founder and president of Air Passengers’ Association of India.
Airlines claim fog delays are inevitable. A Central Industrial Security Force officer said: “Airlines do not inform passengers in advance. All they do is restrict them to the check-in area. When a flight is delayed, its staff disappears. Airlines have instructions not to inform passengers because they do not want to lose money to cancellations.”
28/12/07 Bhargavi Kerur/Daily News & Analysis

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Categories: Airports Dec 2007