Making IT happen for high fliers

The key areas of management at Heathrow (and at Gatwick, also operated by the same company, BAA) including the complete airport management database, passenger and baggage handling as well as all flight announcements have been entrusted to solutions provided by a niche Indian player in the management of what is known as TTL — Travel, Transportation and Logistics — the Thiruvananthapuram-based IBS Software Services.
“I don’t think any other company offers such a wide range of services and solutions across the spectrum of TTL,” says V.K. Mathews founder-Chairman-CEO of IBS. It is no idle claim, that this MTech in aeronautical engineering from IIT Kanpur makes. Yet so low-key has been the profile of this company that few outside the TTL industry are aware of its name or that this is the international epicentre of an operation that is a decade old and now spans 15 global delivery and support centres.
A lean team totalling less than 2,000, creates and delivers solutions for airports, seaports, airlines, oil and gas companies, tour operators, cruise lines, that have received the highest ISO ratings of the software industry.
Only last week, Air New Zealand, became the third airline to adopt IBS’ cargo management system, iCargo, which supports the complete chain of supply from shipper to consignee harnessing the Web.
31/01/08 Anand Parthasarathy/The Hindu

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Categories: Airports Jan 2008, Foreign Jan 2008, Indian Aviation- In General Jan 2008, New Jan 2008