Airport faux pas: intnl passengers taken to domestic terminal

Chennai: A faux pas was committed at the airport here when passengers of an 'Indian' flight from Muscat were taken to the domestic terminal without the mandatory immigration and customs checks at the international terminal.
Fifty-eight passengers of the Muscat-Chennai IC 946 flight were taken by the airline's bus to the domestic terminal instead of international terminal after disembarking at 0850 AM, airport sources told PTI.
This led to confusion over the immigration and customs formalities at the domestic terminal, they said.
Meanwhile, irate passengers, whose baggage were at the international terminal, were seen involved in a heated argument with the officials at the domestic terminal.
After a delay of nearly two hours, the passengers were taken to the international terminal by another bus. Indian officials told PTI that the matter would be looked into and action would be taken against the officials who erred.
19/02/08 PTI/Chennai Online

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Categories: Air India - International Feb 2008, airports Feb 2008, Foreign Feb 2008, NACIL Feb 2008, Safety Feb 2008