Hydraulic failure delays Mumbai-New York flight by 20 hours

Mumbai: Passengers of the Mumbai-New York flight of American carrier Continental Airline underwent an ordeal after their flight was delayed by 20 hours because of hydraulic failure.
The flight, originally scheduled for departure at 2300 hrs on Thursday, left Mumbai at 1900 hrs on Friday. The economy class passengers, who were taken off the aircraft at around 0030 hrs on Friday, had complained the cabin crew left them unattended.
A Continental Airline official in India said the airline would look into the the passengers' complaints on case-to-case basis.
"Our airline staff (cabin crew) did their best to help passengers. However, if they (passengers) approach us with their complaints, we will look into them on case-to-case basis," Continental Airline, Country Head Lawrent Recoura told PTI today.
Lawrent said it was natural that passengers get angry when their flight is delayed but then sometimes things are not in an airline's control.
Lawrent said the flight was delayed because of hydraulic failure and it took sometime before the spares arrived here.
12/05/08 Trading Markets, USA

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Categories: Foreign May 2008