6-hr delay in take-off creates ruckus

Chennai: Passengers had a harrowing experience after a Chennai-Bangkok Indian flight was delayed by more than six hours at the Anna International terminal of the airport, on Sunday. The flight was scheduled to depart at 10.30 a.m, but left only at 5 p.m.
Irritated by the prolonged delay, many of the passengers picked up a quarrel with the airline and airport staff from 12 noon. Some of the 87 passengers kicked up a ruckus and even abused the airline and airport staff alleging that the airline failed to inform them about the delay in advance.
The passengers had completed the formalities and were waiting for the flight, when Indian announced at 9 a.m. that the flight would be delayed and has been re-scheduled to 3 p.m.
However, some of the passengers, who were already upset that the airline did not inform them before 7 am about the delay, were further peeved when Indian again re-scheduled the flight to 5 p.m.
One of the passengers flung a plate filled with food and started to quarrel with the airline and airport staff alleging that the airline was putting the passengers in trouble. He had to be pacified after much struggle, said an eyewitness at the airport.
16/06/08 V Ayyappan/Times of India

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Categories: Air India Domestic Jun 2008, Airports Jun 2008, Foreign Jun 2008, NACIL Jun 2008