Airlines will handle ground ops at BIA

Bangalore: For all those harassed by the inadequacies of the new Bengaluru International Airport (BIA), here’s some good news. There could soon be fewer delays on the ground.
The Directorate General of Civil Aviation (DGCA) has directed BIA to allow airlines to operate ground handling facilities and services (both at the check-in and apron areas). Airlines no longer have to necessarily outsource their ground handling to the Air India-SATS combine or Globe Ground India, the two third party ground-handlers at the airport. This means that airlines would now save 30-40% of their expenditure at the airport and is expected to improve passenger service quality. These events follow a complaint made by a leading low-cost airline to the DGCA about BIAL’s partial attitude towards airlines handling their own ground operations.
Following the complaint, DGCA told BIAL that it will cancel their licence to operate, as no partiality will be welcomed.
The promoters of the airport told TOI that they would now allow all airlines — full service as well as low-cost carriers — to conduct their own ground handling if they so wished.
06/06/08 Anshul Dhamija/Times of India

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Categories: Airports Jun 2008