‘12-15 cases of baggage reported missing every week: 99% are found’

Mumbai: In what may be viewed as the continuation of the story of missing baggage that passengers face at airports the world over, Amrita Khandelwal who was travelling from Jaipur to Mumbai on a domestic carrier lost her baggage after landing at Mumbai’s Chhatrapati Shivaji International Airport (CSIA) on Thursday evening.
Only on Thursday, on his blog, Amitabh Bachchan had written about UK’s legacy carrier British Airways misplacing his baggage for the 18 th time when he landed at the Toronto Airport from London to perform at a concert.
But who should be blamed for such inconsistencies is a question that people from the industry have divided opinions on. While a Mumbai International Airport (MIAL) spokesperson, in response to Khandelwal’s lost baggage, said that such cases are entirely the responsibility of the concerned airline as they are responsible for the passengers’ baggage handling duties and the airport operator is not involved in such operations, airport sources point fingers at the overcrowded apron area at Mumbai Airport, the busiest in the country. But Mumbai Airport, here, is just a reference point in the entire story.
Rahul Ram, lead singer of the Indi-rock group Indian Ocean, a frequent traveller with all the paraphernalia that accompanies a music group, told Newsline that his instruments have got lost more than twice at airports in America. In one of the cases the band had to perform the next day.
19/07/08 Shashank Shekhar/Mumbai Newsline

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Categories: Airports Jul 2008, Cargo Jul 2008