AI working on new booking system for passengers

New Delhi: On the first anniversary of the merger of Air India and Indian, National Aviation Company of India Ltd (NACIL), the newly created entity, is focusing on increasing passenger comfort and on ways to cut costs so as to bring the airline back into profitability.
As part of the initiative, a high-level committee of the airline has initiated dialogue with shortlisted service providers for procurement of a Passenger Service System (PSS) the installation of which will help passengers not only make seamless booking across the network of the airline, but also earn and burn miles on any of the 21 airlines that are members of the global airline grouping, Star Alliance.
Air India has been invited to join Star Alliance which already has Lufthansa, Air Canada, British Midlands, Singapore Airlines and United Airlines as its members.
"The installation of the PSS will help global distribution systems and booking offices anywhere in the world to display the full domestic and international network of the airline as against the current system where two different in-house PSS solutions are being used," sources told Business Line.
29/08/08 Business Line/Moneycontrol.com

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Categories: NACIL Aug 2008, New Aug 2008