Tuesday, September 23, 2008

IATA launches an integrated platform through myiata.com

Hyderabad: The International Air Transport Association (IATA) launched its web portal 'My IATA' (www.iata.org/myiata) at PATA Travel Mart 2008, which concluded in Hyderabad on September 19. The portal was given visibility in Asia for the first time at the mart. An agent will have to register as a member and he can get access to various products, suppliers and functions depending on his level of subscription. The price will also depend on the type of subscription. The agent will be given a user ID and password, which he can set up himself. “Earlier we were selling each product separately. With this portal we will be selling all the products on one integrated platform. This will help the customer choose the products that best fit his profile,” said Inigo Prieto, Manager, IATA - Global Data Products.
There is also a system of e-broadcasting, wherein a customer can choose to broadcast a piece of information to agents across the globe. The customer will have to log in and create an agency list based on various criteria, which he will have to pre-define. The information will be sent to the list of agents as an email with the details of the customer and the information. The agent can choose to unsubscribe if he does not want to be contacted by a particular customer. The broadcast will have a disclaimer and he can unsubscribe on the broadcast itself. A customer can also disseminate sensitive and licensed files. The information on the portal will be updated on a weekly basis. “This system is called pay as you go, as a customer can pay for sending one message. The price can range from five cents to seven cents depending on the size of the message and the number of agents,” added Inigo.
23/09/08 Lakshmi Vishwanath/TravelBizMonitor
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