Thursday, December 11, 2008

SriLankan Airlines introduces SMS Check-In service for IGI Airport

Mumbai: SriLankan Airlines recently introduced SMS Check-In service for Indira Gandhi International Airport in New Delhi. Passengers can now check-in through an SMS from their mobile phones and this facility has significantly enhanced the level of passenger convenience. According to a release from the airline, passengers can SMS on the special Check-In Hotline number +91 99 108 88260 and give their booking reference number to check whether their check-in was successful. The boarding passes will be issued by the airline staff on arrival at the airport. Through this SMS Check-In passengers can also request for seat preference (window or aisle).
The SMS Check-In service is available eight hours prior to the flight and closes two hours prior to the scheduled departure. This service is currently only available for individuals and cannot be used to check-in multiple passengers. Passengers need to collect their boarding passes at the airport at least one hour prior to the flight, to avoid cancellation of their SMS Check-In. A special counter has been reserved at the New Delhi Airport for SMS and On-Line Check-In.
The SMS Check-In is in addition to the Internet Check-In service currently provided by the airline.
11/12/08 TravelBizMonitor
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