Indian 5-Star Airline selects Sri Lankan Software Company

Sri Lanka’s only specialist aviation software company John Keells Computer Systems (JKCS) - was recently selected by Kingfisher Airlines to provide it with a new passenger services solution. Kingfisher Airlines ranks as one of India’s largest privately owned airlines. It is also only one of six airlines in the world to have a “5-Star” rating from Skytrax along with Asiana Airlines, Malaysia Airlines, Qatar Airways, Singapore Airlines and Cathay Pacific Airways.
The JKCS solution will serve many of Kingfisher Airlines’ stakeholder touch points. A single seamless administrative engine will facilitate the airline’s internet-based passenger service operations. The solution offers the right combination of technological efficiency and business process dynamism necessary to consistently deliver a safe, value-based and enjoyable travel experience in one of the largest growing economies of the world.
As the leading private airline in India, Kingfisher Airlines serves the largest number of cities in India. Its long-haul sectors include Bangalore-London and the recently introduced Mumbai-London route. “Asia Pacific’s Top 1,000 Brands” survey in 2008 named Kingfisher the most admired airline brand in Asia-Pacific. An unique business model that focuses on a positive customer experience aimed at delighting its flyers has helped the airline stay on top. Kingfisher Airlines opted for the JKCS solution as it offers a comprehensive set of modules, features and functions that support its complex business model.
16/01/09 Daily Mirror, Sri Lanka

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Categories: Foreign Jan 2009, Kingfisher Jan 2009