Luggage keeps AI fliers waiting

Mumbai Passengers aboard a Delhi-Mumbai Air India flight IC 805 had to wait for over an hour at Mumbai’s Chhatrapati Shivaji International Airport (CSIA) tonight for their baggage to arrive in the terminal building.
The flight landed at 9.15 pm. An Air India spokesperson said that the delay was due to the fact that the aircraft had been parked in a remote bay that was closer to the international terminal building.
“The aircraft landed at 9.15 pm and the first baggage was delivered between 10.10 and 10.15 pm,” said the spokesperson. “The aircraft was parked at a bay which was closer to the international terminal and that’s why it took that much time for the baggage to arrive.”
An airline official said that during peak hours, there is a lot of activity in the airport’s operational area and therefore there is also congestion, which can slow tractor-trolleys that bring passenger baggage to the terminal buildings.
20/02/09 Shashank Shekhar/Express India

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Categories: NACIL Feb 2009