Travel agent boycott continues, Singapore now to focus on online sales

As the standoff on commissions between Indian travel agents and Singapore Airlines looks to continue on into the third month without a resolution, Singapore Airlines is reportedly set to focus on its online presence.
After hours of talks on Monday between representatives from the airline and travel agent associations, no real solution was found after Singapore Airlines reportedly put a 1% commission rate for a limited time of six months on the table.
The six associations are believed to have spoken with C. W. Foo, Singapore’s General Manager for India, but common ground could not be found.
Additionally Singapore Airlines has been reported saying that during the period of the boycott, its internet sales had doubled, though it declined to give any exact figures.
The six associations of Travel Agents Federation of India (TAFI), IATA Agents Association of India (IAAI), Association of Domestic Tour Operators in India (ADTOI), Enterprising Travel Association of India (ETAA), and Travel Agents’ Association of India (TAAI), have all been very vocal in their demonstration against the airlines.
18/03/09 eTravel Blackboard

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Categories: Foreign Mar 2009, Indian Aviation- In General Mar 2009