Cancelled flight spurs protests

Ranchi: Tension gripped the Birsa Munda Airport in Ranchi today when a heated argument broke out between passengers and employees of MDLR Airlines over the cancellation of Ranchi-Delhi flight.
Passengers complained that the airline staff had misinformed them about the time and kept them waiting for hours. They added the officials did not make any alternative arrangement.
Around 70 people were supposed to take the flight, which was originally scheduled to leave at 1.30pm. “But the airline officials called us up to say the flight would take off at 5pm. Accordingly, we reached the Birsa Munda Airport but were told that the flight had been delayed to 6.30pm. When we reported at the scheduled time, we were told that the flight had been cancelled,” said Shashank Prasad, a passenger.
Angry, the passengers headed towards MDLR’s ticket counter and confronted the staff. An altercation followed. The passengers left only after being reassured that the flight would leave at 6am tomorrow.
19/05/09 The Telegraph

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Categories: Airports May 2009, MDLR May 2009