Chennai: While the websites of privately-run airports in Mumbai, Bangalore, Hyderabad and Delhi are live and user-friendly, online information about Chennai airport can only be accessed through the website of the Airports Authority of India (which runs the city airport) and even here, most of the information is outdated. Same is the case with information provided about other AAI-run airports in the country.
Though AAI has an information technology division that is entrusted with maintaining airport websites, little is being done to update these portals to make them user-friendly. The website is not only poorly designed but also has outdated information. Traffic data for Chennai, for example, has not been updated since 2002.
The webpage still lists Sahara Airlines among domestic operators though the airline has turned into Jetlite long ago. It still names Dinesh Kumar as the airport director even though a new director took charge several months ago.
When his attention was drawn to the outdated information on the website, airport director K Natarajan said the site was not maintained locally. "Chennai airport's website is maintained by information technology division of AAI in Delhi. The IT wing is taking steps to display live flight schedules and other details on the website very soon."
It's an entirely different story with the websites of privately-run airports in Mumbai, Bangalore, Hyderabad and Delhi. The website of GVK-run Chatrapati Shivaji international airport in Mumbai displays live flight schedules. In addition, it also provides a facility for a flight search using the flight name or number to find out the exact time of departure or arrival of domestic and international flights. Apart from that, it displays a PDF-format copy of the airport's lounge magazine, Mumbaitouchdown'.
Websites of Bangalore, Hyderabad and Cochin airports have similar features.
22/06/09 V Ayyappan/Times of India
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