Chicken in vegetarian roll, airline in a soup

New Delhi: Onkar Shukla, a resident of Delhi, was returning with his father from Mumbai last week on a GoAir flight G8-375 when he asked for a vegetarian roll for dinner.
While the wrapping had a 'veg' mark, Shukla soon realized the package contained a chicken roll. A staunch vegetarian, he had already consumed about half the roll by then.
Shulka, who was livid at the goof up, wanted to file a complaint with the cabin crew but alleged that he got no help from them. He also said when he tried to meet the captain of the flight after they landed, the cabin crew were rude and set the security staff upon him.
Shukla then demanded the crew accept a written complaint but alleged they did not cooperate. "I wanted the crew or captain to at least verify that I had a meat roll so that I would be able to take action against the food packaging company but they refused to do so. Finally, after landing, I asked to meet the captain and was told to wait in the aircraft till all other passengers left," said Shukla. However, Shukla alleged that once all the passengers had left the plane, seven security men entered the cabin and very rudely asked Shukla and his father to leave the aircraft immediately. Later, Shukla filed a complaint with the airport manager.
28/07/09 Neha Lalchandani/Times of India

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Categories: GoAir Jul 2009