Protest as airline serves passengers stale snacks

Shock, disbelief and confusion Thursday trailed IRS Lagos-bound flight 3300 from Abuja, as passengers engaged the cabin crew in a war of words over stale snacks served on board.
Trouble started when some passengers raised their voices against the mucor-infested snacks the cabin crew served on-board the plane that took off from the Nnamdi Azikiwe International Airport at about 1:45 p.m.
According to the source, “it was an Indian national who first noticed the expired snack when he was served. He opened the snack wrapped in a nylon pack, and was about eating it when he discovered mucor in it. He shook his head in disbelief and raised an alarm.
“His scream attracted the attention of the cabin crew, who begged that the passengers should bear with them and tried to make up for the embarrassment by serving each passenger additional packs of fruit juice.”
But the airline’s Director of Operations and Commercials, Mr. Kenneth Wemambu, told Vanguard on phone last night that it was not possible for stale snacks to be served aboard its flight.
He said the airline had been dealing with Big Treat until Chivita joined the fray a few days ago, adding that the snacks that caused the embarrassment aboard the flight was supplied by Chivita.
He extended the airline’s apologies to the passengers, saying IRS had always taken seriously the interest of its passengers.
19/11/09 Kenneth Ehigiator/Vanguard, Nigeria

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Categories: Foreign Nov 2009