Commuters’ body demands action against AI for delay

Passengers of Air India flight IX 206 travelling to Chennai from the city on Monday are seeking compensation for the seven hour-long ordeal and action against the airline staff.
The 180 passengers were made to sit inside an aircraft without air-conditioning for nearly two hours after the plane developed a technical snag. When passengers complained about suffocation, the airline deplaned them calling it ‘unruly behaviour’ and left them stranded in the terminal for five hours without food and water.
On Wednesday, the Air Passenger Association of India (APAI), a body formed by fliers, shot a letter to directorate general of civil aviation (DGCA) seeking compensation and action against the national carrier.
Sudhakar Reddy, national president, APAI. Many aggrieved travellers on the Chennai-bound flight shared their experiences with the passenger body.
Air India spokesperson, Jitendra Bhargava, said on Monday that the flight was suspended because passengers became unruly despite an announcement from the pilot, who said that the air- conditioning would be normal as soon as the aircraft gets airborne.
24/12/09 Sarthak Gupta/TopNews.in

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Categories: Air India Domestic Dec 2009, Airports Dec 2009, NACIL Dec 2009